We are proud to announce that we have successfully attained our quality accreditation ISO 9001 standard
Modus Architects is proud to announce that it has successfully attained its quality accreditation ISO 9001 standard, following an audit by Michele Greenhalgh of World Certification Services. ISO
9001 accreditation verifies that Modus Architect's processes enable the practice to operate to recognised international best practice standards.
ISO 9001 helps ensure that clients get consistent, good quality service. ISO 9001 is based on several quality management principles, including a strong customer focus, documenting procedures and
identifying areas for continual improvement. It is a crucial accreditation to Modus Architects and its clients.
The accreditation body WCS has conducted a complete and thorough audit of Modus Architects, its organisation and operations to ensure it has the procedures to comply with the standard. The global
quality standard awarded by the International Organisation for Standardisation has been given to all the services Modus Architects provides, including initial consultation, pre-design, schematic
design, design development, construction documents, bidding/contract negotiation, and construction contract administration.
We are proud that we have successfully achieved the ISO 9001 quality standard. Having this accreditation is essential to our clients who choose us because we adhere to globally recognised
standards for quality.
The attainment of ISO accreditation is due to our dedicated focus on establishing and maintaining robust and auditable processes within the business. Many of our clients require their service
providers to hold this accreditation, which is significant to our continuing business.
What does an ISO certification represent in terms of quality?
ISO 9001 Certification provides us with a framework for adhering to this standard on each design project.
We are the Isle of Man's first architecture practice to hold this prestigious certification. Obtaining this certification entails more than simply filling out forms and hoping for the best; it
involves a commitment to a rigorous process that results in quality, as well as an audit process to ensure we're on track.
Rather than making vague commitments, ISO Certification demonstrates that we follow through. This means that for each project, we plan our approach. We complete our work, verify and act on our
findings. We monitor changes and document where additional costs are incurred during construction: site conditions, client requests, and consultant coordination help us identify areas for process
Our clients recognise and value the benefits of a Quality Assurance Process, which includes a simple process, coordinated and organised documentation, and fewer changes.
After the project, we evaluate areas for improvement. What could we have done to improve our performance on this project? Where did we exceed expectations, and what lessons did we learn to apply
to future projects?
When we founded the practice ten years ago, our mission was straightforward, focused, and determined: to be the architect of choice for those seeking to collaborate on beautiful, impactful, and
sustainable architectural projects in the Isle of Man. We aim to provide the highest globally recognised design, management, and service standards.
What does the ISO 9001 quality assurance process mean for a real-life architectural project?
Here is an example:
Presume you're renovating an office building. After you contact Modus Architects, we will ask you a series of questions to determine your needs and objectives: are you looking for a
straightforward renovation or a project that serves your company or organisation, making a statement about who you are? What is your budget, how much experience do you have with this type of
project, and have you considered the project's schedule and how construction will impact your ongoing operations? Once some of these questions are answered, we write a proposal outlining the
assumptions, goals, and objectives, establishing the project's foundation.
We document the steps necessary to accomplish those goals in a project-specific Quality Plan. We keep track of the reports we receive, the ones we still require, and the sources of those reports.
We established a schedule for various project milestones. We ensure that everyone understands what to expect and when, including the client, staff, and consultants.
After the project, we evaluate whether we accomplished what we set out to accomplish. Assume the office renovation evolved into remodelling as well as a renovation. What caused that to occur?
Assume there was a compelling reason for including a lift, accessible toilets, and higher insulation levels. That is documented in the Quality Plan, with your approval as the client. Suppose the
project budget increased from one million to two million pounds; the Quality Plan would demonstrate that at some point during the process, a budget estimate was completed, and everyone agreed to
increase the construction budget to save on operating costs in the future, embracing a higher level of sustainability than initially planned.